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FACTORS AFFECTING CUSTOMER SATISFACTION IN SRILANKAN AIRLINES.pdf (1.44 MB)

FACTORS AFFECTING CUSTOMER SATISFACTION IN SRILANKAN AIRLINES.pdf

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posted on 2020-03-29, 05:04 authored by Buddhika GonagalaBuddhika Gonagala
the research paper discusses about the factors affecting the customer satisfaction in aviation industry.

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    Keywords

    customer satisfaction,AviationFactors affecting customer satisfactionMarketing Management (incl. Strategy and Customer Relations)

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    CC BY 4.0

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