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Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement

Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement

Slinger Jansen
ISBN13: 9781605660400|ISBN10: 160566040X|EISBN13: 9781605660417
DOI: 10.4018/978-1-60566-040-0.ch007
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MLA

Jansen, Slinger. "Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement." Information Systems Research Methods, Epistemology, and Applications, edited by Aileen Cater-Steel and Latif Al-Hakim, IGI Global, 2009, pp. 120-139. https://doi.org/10.4018/978-1-60566-040-0.ch007

APA

Jansen, S. (2009). Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement. In A. Cater-Steel & L. Al-Hakim (Eds.), Information Systems Research Methods, Epistemology, and Applications (pp. 120-139). IGI Global. https://doi.org/10.4018/978-1-60566-040-0.ch007

Chicago

Jansen, Slinger. "Applied Multi-Case Research in a Mixed-Method Research Project: Customer Configuration Updating Improvement." In Information Systems Research Methods, Epistemology, and Applications, edited by Aileen Cater-Steel and Latif Al-Hakim, 120-139. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-040-0.ch007

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Abstract

Even though information systems is a maturing research area, information systems case study reports generally lack extensive method descriptions, validity defense, and are rarely conducted within a multicase research project. This reduces the ability to build theory in information systems research using case study reports. In this chapter we offer guidelines, examples, and improvements for multicase studies. If information system researchers stick to these guidelines, case study reports and papers will get published more often, improving the rapidly maturing research area of information systems.

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