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A Metamodel for Component-Based Service Modeling

A Metamodel for Component-Based Service Modeling

Michael Becker, Stephan Klingner
Copyright: © 2013 |Volume: 4 |Issue: 2 |Pages: 18
ISSN: 1947-959X|EISSN: 1947-9603|EISBN13: 9781466632424|DOI: 10.4018/jssmet.2013040105
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MLA

Becker, Michael, and Stephan Klingner. "A Metamodel for Component-Based Service Modeling." IJSSMET vol.4, no.2 2013: pp.60-77. http://doi.org/10.4018/jssmet.2013040105

APA

Becker, M. & Klingner, S. (2013). A Metamodel for Component-Based Service Modeling. International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 4(2), 60-77. http://doi.org/10.4018/jssmet.2013040105

Chicago

Becker, Michael, and Stephan Klingner. "A Metamodel for Component-Based Service Modeling," International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) 4, no.2: 60-77. http://doi.org/10.4018/jssmet.2013040105

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Abstract

Due to industrialization of services, organizations need to establish new approaches for tackling challenges like increased competition, complexity, and pressure on the market because of prices. It seems promising to use approaches from other domains in the service industry, e.g. Mass Customization from the domain of industrial engineering. This work presents a metamodel implementing standardization and modularization concepts. Furthermore, we provide a formal framework for service modeling and configuration. Thus, it is possible to mass customize services.

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