Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument

Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument

George E. Heilman, Jorge Brusa
ISBN13: 9781605661421|ISBN10: 1605661422|ISBN13 Softcover: 9781616924843|EISBN13: 9781605661438
DOI: 10.4018/978-1-60566-142-1.ch004
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MLA

Heilman, George E., and Jorge Brusa. "Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument." Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces, edited by Panayiotis Zaphiris and Chee Siang Ang, IGI Global, 2009, pp. 59-69. https://doi.org/10.4018/978-1-60566-142-1.ch004

APA

Heilman, G. E. & Brusa, J. (2009). Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument. In P. Zaphiris & C. Ang (Eds.), Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces (pp. 59-69). IGI Global. https://doi.org/10.4018/978-1-60566-142-1.ch004

Chicago

Heilman, George E., and Jorge Brusa. "Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument." In Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces, edited by Panayiotis Zaphiris and Chee Siang Ang, 59-69. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-142-1.ch004

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Abstract

This study assesses the psychometric properties of a Spanish translation of Doll and Torkzadeh’s End- User Computing Satisfaction (EUCS) survey instrument. The results show that the EUCS Spanish version is a valid and reliable measure of computing satisfaction among computer users in Mexico and adds support to the usefulness of the instrument in countries other than the United States and in languages other than English.

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