초록
Purpose:This study focuses on the relationship between job satisfaction and resilience of dental hygienists, and also identify which factors of job satisfaction affect resilience. Methods:This study was targeted towards dental hygienists working in dental clinic, dental hospital, and general hospital located in Seoul, Gyeongi-do, and Incheon from March 26 to April 13, 2013 by using self-administered questionnaire. Results:The factors of job satisfaction such as professional support, organization, prospect of the job, patients relation, and staff relation have been found to have positive correlation with the control of resilience. professional support, organization, prospect of the job, patients relation, and staff relation have been found to have positive correlation with the positivity of resilience. professional support, organization, prospect of the job, patients relation, staff relation, and working environment have been found to have positive correlation with the sociality of resilience. Conclusion:The factors of job satisfaction such as professional support, organization, prospect of the job, patients relation, staff relation, and working environment have been found to have some influences on the control, the positivity, and the sociality of resilience. The payment factor of job satisfaction influences only on the positivity of resilience, the working environment factor influences only on the sociality of resilience, and the working requirement factor had no influence on resilience.
키워드
직무만족, 치과위생사, 하위요인, 회복탄력성
참고문헌(46)
-
[학술지] Ablett JR / 2007 / Resilience and well-being in palliative care staff: a qualitative study of hospice nurses’ experience of work / Psycho-Oncology 16 (8) : 733 ~ 740
-
[학술지] Abraham R / 1998 / Emotional dissonance in organizations : Antecedents, consequences, and moderators / Genet Soc Gen Psychol Monogr 124 (2) : 229 ~ 246
-
[학술지] Barsade SG / 2007 / Why does affect matter in organizations? / Academy of Management Perspectives 21 (1) : 36 ~ 59
-
[학술지] Bono JE / 2005 / Toward understanding emotional management at work: A quantitative review of emotional labor research / Emotions in organizational behavior : 213 ~ 233
-
[학술지] Brotheridge CM / 2002 / Emotional labor and burnout: comparing two perspectives of “people work” / J Vocat Behav 60 (1) : 17 ~ 39
-
[학술지] 변미희 / 2004 / 보육교사의 직무만족도 관련 변인에 관한 메타분석 / 한국영유아보육학 (36) : 95 ~ 117
-
[학위논문] Cho HS / 2012 / A study on the relationship among job stress, emotional labor and turnover intent of clinical nurses
-
[학위논문] Choi EY / 2001 / A study on the job satisfection and organizational commitment of the dental hygienist
-
[학술지] 최효정 / 2013 / 보육교사의 회복탄력성과 직무만족에 관한 연구 / 한국영유아보육학 (75) : 93 ~ 115
-
[학술지] Castro AB / 2004 / Emotional Labor: Relevant theory for occupational health practive in post-industrial America / AAOHN J 52 (3) : 109 ~ 115
-
[학술지] DiMatteo MR / 1993 / Physicians’ characteristics influence patients’ adherence to medical treatment: results from the Medical Outcomes Study / Health Psychology 12 (2) : 93 ~ 102
-
[학술지] Dyer JG / 1996 / Resilience: Analysis of the concept / Arch Psychiatr Nurs 10 (5) : 276 ~ 282
-
[학술지] Grandey AA / 2003 / When “the show must go on”: surface acting and deepacting as determinants of emotional exhaustion and peer-rated service delivery / Acad Manage J 46 (1) : 86 ~ 96
-
[학술지] Gillespie BM / 2007 / Development of a theoretically derived model of resilience through concept analysis / Contemp Nurse 25 (1-2) : 124 ~ 135
-
[학술지] Gillespie BM / 2007 / Resilience in the operating room: Developing and testing of a resilience model / J Adv Nurs 59 (4) : 427 ~ 438
-
[학술지] Gillespie BM / 2009 / The influence of personal characteristics on the resilience of operating room nurses: A predictor study / Int J Nurs Stud 46 (7) : 968 ~ 976
-
[학술지] Gorter RC / 2005 / Work stress and burnout among dental hygienists / Int J Dent Hyg 3 (2) : 88 ~ 92
-
[학술지] Haas JS / 2000 / Is the professional satisfaction of general internists associated with patient satisfaction? / J Gen Intern Med 15 (2) : 122 ~ 128
-
[단행본] Hochschild AR / 1983 / The managed Heart: Commercialization of human feeling / University of California Press
-
[학위논문] Jeong HM / 2011 / Influence of new dental hygienests' job factors and job satisfaction on turnover intention
-
[학술지] 정성화 / 2005 / 치과의료보조인력의 직무만족도와 관련요인 분석 / 대한구강보건학회지 29 (3) : 281 ~ 292
-
[학술지] Judge TA / 2000 / Personality and job satisfaction : the mediating role of job characteristics / J Appl Psychol 85 (2) : 237 ~ 249
-
[학술지] Kim MJ / 2006 / Analysis of the perceptual differences in the emotional labor and its consequences with respect to coping strategy of employees / Journal of Research Institute of Kyonggi University 5 : 91 ~ 108
-
[학술지] Ko JO / 1996 / The effect of job stress and social support, on the organizational effectiveness of hospital employees / J Prev Med Public Health 29 (2) : 295 ~ 308
-
[단행본] Kruml S / 2000 / Emotions in the workplace: Research, Theory, and Practice / Quorum Books : 177 ~ 188
-
[학위논문] Lim HK / 2001 / A study on the turnover of dental hygienist with reference to Seoul and Kyonggi province
-
[학위논문] Lim JS / 2005 / Influence of dental hygienist empowerment on job satisfaction and organizational commitment
-
[학술지] Linn LS / 1985 / Physician and patient satisfaction as factors related to the organization of internal medicine group practices / Medical Care 23 (10) : 1171 ~ 1178
-
[학술지] Luther SS / 2000 / The construct of resilience: A critical evaluation and guidelines for future work / Child Development 71 (3) : 543 ~ 562
-
[학술지] Matos PS / 2010 / An exploratory study of resilience and job satisfaction among psychiatric nurses working in inpatient units / Int J Ment Health Nurs 19 (5) : 307 ~ 312
-
[학술지] Morris JA / 1996 / The dimensions, antecedents, and consequences of emotional labor / Acad Manage J 21 (4) : 986 ~ 1010
-
[보고서] O'Connell-higgins R / 1983 / Psychological resilience and capacity for intimacy. Qualifying paper
-
[학위논문] Oh JS / 2001 / A study on the factors affecting the job satisfaction of dental hygienists in Korea
-
[인터넷자료] Pepe J / The Relationship of Principal Resiliency to Job Satisfaction and Work Commitment: An Exploratory Study of K-12 Public School Principals in Florida
-
[학술지] Persaud R / 2005 / The drama of being a doctor / Postgrad Med J 81 : 276 ~ 277
-
[학술지] Richards JM / 2000 / Emotion regulation and memory:The cognitive costs of keeping one’s cool / J Pers Soc Psychol 79 (3) : 410 ~ 424
-
[학술지] Rupp DE / 2008 / Customer (in)justice and emotional labor: the role of perspective taking, anger, and emotional regulation / Journal of Management 34 (5) : 903 ~ 924
-
[학술지] Rutter DR / 1988 / Sources of occupational stress:An examination of British Prison Officers / Work & Stress 2 (4) : 291 ~ 299
-
[학술지] Schaubroeck J / 2000 / Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms / J Organ Behav 21 (2) : 163 ~ 183
-
[학위논문] Shin DH / 2004 / Child care teacher's job stress and job satisfaction
-
[학술지] 신우열 / 2009 / 회복탄력성 검사 지수의 개발 및 타당도 검증 / 한국청소년연구 20 (4) : 105 ~ 131
-
[학위논문] Sim SH / 2004 / Work rewards and occupational commitment of dental hygienists
-
[학술지] Simeon D / 2007 / Factors associated with resilience in healthy adults / Psychoneuroendocrinology 32 (8-10) : 1149 ~ 1152
-
[학위논문] Son HK / 2010 / A study on the influences of the dental hygienist's leadership styles on the staff's organizational commitment; mediating job satisfaction
-
[단행본] Sorkin AL / 1978 / Health Manpower; An Economic Perspective / Health & Co
-
[학술지] Yoon MS / 2006 / A study on the turnover intention and job satisfaction of dental hygienists / J Dent Hyg 6 (3) : 147 ~ 152