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Consumer logistics: Conceptualization, pertinent issues and a proposed program for research

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Abstract

This article provides a basic conceptual foundation for a new field of study that considers the decisions and activities of consumers within a logistics framework. Five subsystems in industrial logistics, as suggested by Bowersox (1978), furnish the conceptual underpinnings for this work. The article explores various issues related to a program of study of the field of consumer logistics, and it proposes problems to be investigated, as well as means for their investigation.

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Authors and Affiliations

  1. University of Utal, Utah, USA

    Kent L. Granzin

  2. Virginia Polytechnic Institute and State University, Virginia, USA

    Kenneth D. Bahn

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  1. Kent L. Granzin
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  2. Kenneth D. Bahn
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Granzin, K.L., Bahn, K.D. Consumer logistics: Conceptualization, pertinent issues and a proposed program for research. JAMS 17, 91–101 (1989). https://doi.org/10.1007/BF02726358

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