Is innovation behavior congenital? Enhancing job satisfaction as a moderator
Abstract
Purpose
In the age of the knowledge-based economy, innovation has become a significant factor in business competitiveness. The purpose of this paper is to explore the moderating effect of job satisfaction on the relationship between personality and employees' individual innovative behavior in the service industry.
Design/methodology/approach
The object of this research is the employee in service industry in Taiwan. A total sample of 626 employees in five service industry categories was taken in Taiwan's service industry. The descriptive statistical analyses and hierarchical regression were adopted.
Findings
The results show that job satisfaction positively affects individual innovative behavior, and also has moderating effect on personality traits and innovative behavior.
Originality/value
Innovative behavior is not only congenital, that can be stimulated by job satisfaction.
Keywords
Acknowledgements
This research was supported by NSC 98-2410-H-032-045-MY2 from the National Science Council, Taiwan, R.O.C. The author acknowledges Tzu-Hsien Chuang, Chin-Yu Hsieh and Li-Chieh Chen for collecting the data.
Citation
Niu, H.-J. (2014), "Is innovation behavior congenital? Enhancing job satisfaction as a moderator", Personnel Review, Vol. 43 No. 2, pp. 288-302. https://doi.org/10.1108/PR-12-2012-0200
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited