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Cultural intelligence increase student's innovative behavior in higher education: the mediating role of interpersonal trust

Anang Kistyanto (Department of Management, Universitas Negeri Surabaya, Surabaya, Indonesia)
Muhammad Fajar Wahyudi Rahman (Department of Management, Universitas Negeri Surabaya, Surabaya, Indonesia)
Firman Adhar Wisandiko (Department of Management, Universitas Negeri Surabaya, Surabaya, Indonesia)
Emeralda Eka Putri Setyawati (Department of Environmental Engineering, Chung Yuan Christian University, Taoyuan, Taiwan)

International Journal of Educational Management

ISSN: 0951-354X

Article publication date: 21 May 2021

Issue publication date: 21 April 2022

1795

Abstract

Purpose

This paper aims to explore Indonesian students' perceptions of student exchanges or studies abroad regarding cultural intelligence's influence on innovative behavior through interpersonal trust.

Design/methodology/approach

This study has used a quantitative research approach. Data analysis uses an approach structural equation modeling-partial least squares (SEM-PLS) supported by program computer software Smart-PLS 3.0. An online questionnaire was distributed to 224 respondents, but only 214 were qualified. In this study, the respondent is Indonesian students who have been completed or are currently conducting student exchanges or studying abroad in the Asia and Australia region.

Findings

This pilot study reveals that high cultural intelligence students positively affect their individuals' innovative behavior. Moreover, interpersonal trust levels would mediate the influence of cultural intelligence on individual innovative behavior students. These results indicate that most Indonesian citizen students who took part in student exchanges or studying abroad had high cultural intelligence.

Originality/value

This study focused on influence cultural intelligence on individuals' innovative behavior, which is referred to as cross-cultural interaction. Also, this study focused on Indonesian citizen students who took part in student exchanges or studying abroad. This kind of research has not been thoroughly or even not been discussed in academic research. Therefore, it was necessary to put this issue into a science education and management science.

Keywords

Acknowledgements

This paper forms part of a special section “Inclusive higher education in cross-cultural settings”, guest edited by Anugamini Srivastava, Sucheta Agarwal and Malini Ganapathy.

Citation

Kistyanto, A., Rahman, M.F.W., Adhar Wisandiko, F. and Setyawati, E.E.P. (2022), "Cultural intelligence increase student's innovative behavior in higher education: the mediating role of interpersonal trust", International Journal of Educational Management, Vol. 36 No. 4, pp. 419-440. https://doi.org/10.1108/IJEM-11-2020-0510

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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