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Services and systemic innovation: a cross-sectoral analysis

Published online by Cambridge University Press:  01 April 2007

DAVIDE CONSOLI
DAVIDE CONSOLI*
Affiliation:
Centre for Research on Innovation and Competition (CRIC)University of Manchester (UK) and School of Innovation Studies, University of Turin (Italy)
*
*Centre for Research on Innovation and Competition (CRIC), Institute of Innovation Research (I.o.I.R.) and Manchester Business School, University of Manchester (UK) and Department of Economics, School of Innovation Studies, University of Turin (Italy). Harold Hankins Building (9.15), Booth Street West. M13 9QH, Manchester (UK). E-mail: davide.consoli@mbs.ac.uk.
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Abstract:

This essay presents a cross-sectoral analysis of innovation in some types of services, namely air traffic control, retail banking, and health care. The provision of such services is organized in network structures whose development relies on competences and activities that cut across traditional sectoral and industrial boundaries. The conceptual background provided by the recent synthesis approach explains these features by elaborating a new concept of system of innovation. In so doing, this approach paves the way for new understanding of innovation in services as the endogenous outcome of knowledge growth within and across technologies, organizations, and institutions.

Type
Research Article
Information
Journal of Institutional Economics , Volume 3 , Issue 1 , April 2007 , pp. 71 - 89
Copyright
Copyright © The JOIE Foundation 2006

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