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The effects of work social support and career adaptability on career satisfaction and turnover intentions

Published online by Cambridge University Press:  19 August 2016

Osman M Karatepe*
Affiliation:
Faculty of Tourism, Eastern Mediterranean University, Gazimagusa, TRNC, Mersin 10, Turkey
Olusegun A Olugbade
Affiliation:
School of Tourism & Hotel Management, European University of Lefke, Lefke, TRNC, Mersin 10, Turkey
*
Corresponding author: osman.karatepe@emu.edu.tr

Abstract

Applying career construction theory, this study develops and tests a research model that investigates whether career adaptability mediates the effect of work social support on career satisfaction and turnover intentions. Data obtained from frontline hotel employees with a 2-week time lag in three waves in Nigeria were used to assess the previously mentioned relationships. The results from structural equation modeling suggest that work social support boosts career adaptability and career satisfaction, while it mitigates turnover intentions. Surprisingly, the results suggest that career adaptability triggers turnover intentions, while it has no bearing on career satisfaction. The results further suggest that career adaptability partially mediates the relationship between work social support and turnover intentions.

Type
Research Article
Copyright
Copyright © Cambridge University Press and Australian and New Zealand Academy of Management 2016 

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