Encyclopedia of Information Systems2003, Pages 187-196SPSS (Statistical Package for the Social Sciences)Author links open overlay panelM.L. PlumeShow moreShareCitehttps://doi.org/10.1016/B0-12-227240-4/00166-0Get rights and contentFirst page previewClick to open first page previewView PDFRecommended articlesReferences (0)Cited by (0)View full textCopyright © 2003 Elsevier Inc. All rights reserved.