Abstract
We consider estimation of the rate of retrials for anM/M/1 repeated orders queueing system with the help of integral estimators. The main problem is connected with the statistical accuracy of the estimator, i.e. with its variance. We derive a simple asymptotic formula for this variance when the interval of observation is long. In connection with this problem we introduce a new Markovian description of retrial queues.
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Falin, G. Estimation of retrial rate in a retrial queue. Queueing Syst 19, 231–246 (1995). https://doi.org/10.1007/BF01150411
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DOI: https://doi.org/10.1007/BF01150411