Skip to main content
SpringerLink
Log in

Leadership: Untapping the Secret to Regional Wellbeing, Belonging and Resilience

  • Chapter
  • First Online:
Located Research

Abstract

Work holds a key place within modern urban life, and this is no less within regions. In this chapter, we explore leadership styles and discuss the importance that psychological contracts have in the employment relationship and how they influence employee wellbeing. Any breaches of the psychological contract may prove detrimental to the wellbeing of the individual, the organisation and the wider community. To highlight this, we provide a detailed example of a breach of contract in a regional area where workers, their families and the community reported feeling betrayed after years of work, dedication and loyalty to organisation. In this context, we also explore leadership in a range of regional customer service organisations. Findings from this empirical evidence suggest that when workplace leadership includes components of the psychological contract, wellbeing, resilience and belonging outcomes emerge. Such positive outcomes have important implications for promoting healthy regions and their communities.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • ABC News Victoria (ABC1 Melbourne). (2016). Premier Daniel Andrews will personally oversee efforts to attract new industry to the Latrobe Valley in response to the impending closure of the Hazelwood power station. Broadcast: 31/10/2016.

    Google Scholar 

  • ABC News Victoria (ABC1, Melbourne). (2017). Powering down: Hazelwood closure: After months of preparations, workers at the Hazelwood Power Station are tonight clocking off for the last time. Broadcast: 31/03/2017.

    Google Scholar 

  • Anderson, M., & Sun, P. Y. T. (2017). Reviewing leadership styles: Overlaps and the need for a new ‘full-range’ theory. International Journal of Management, 19(1), 76–96.

    Google Scholar 

  • Argyris, C. (1960). Understanding organizational behavior. Homewood, IL: Dorsey.

    Google Scholar 

  • Australian Bureau of Statistics. (2016). Retrieved April 13, 2019, from https://quickstats.censusdata.abs.gov.au/census_services/getproduct/census/2016/quickstat/20504

  • Avolio, B. J., Walumbwa, F. O., & Weber, T. (2009). Leadership: Current theories, research, and future directions. Annual Review of Psychology, 60, 421–449.

    Article  Google Scholar 

  • Bass, B. M. (1985). Leadership and performance beyond expectations. New York, NY: Free Press.

    Google Scholar 

  • Bass, B. M. (1990). Bass & Stogdill’s handbook of leadership (3rd ed.). New York, NY: The Free Press.

    Google Scholar 

  • Bennis, W., & Nanus, B. (1985). Leaders: The strategies for taking charge. New York, NY: Harper & Row.

    Google Scholar 

  • Bryman, A. (1996). Leadership in organizations in handbook of organization studies. London: Sage Publications.

    Google Scholar 

  • Cartwright, S., & Cooper, C. L. (1997). Managing workplace stress. London: Sage.

    Book  Google Scholar 

  • Cartwright, S., & Holmes, N. (2006). The meaning of work: The challenge of regaining employee engagement and reducing cynicism. Human Resource Management Review, 16, 199–208.

    Article  Google Scholar 

  • Chang, C. P., & Hsu, P. C. (2009). The psychological contract of the temporary employee in the public sector in Taiwan. Social Behavior and Personality, 37(6), 721–728.

    Article  Google Scholar 

  • Conway, N., & Briner, R. B. (2002). A daily diary study of affective responses to psychological contract breach and exceeded promises. Journal of Organizational Behavior, 23, 287–302.

    Article  Google Scholar 

  • Conway, N., & Briner, R. B. (2005). Understanding psychological contracts at work. A critical evaluation of theory and research. Oxford: Oxford University Press.

    Book  Google Scholar 

  • Cowley, W. H. (1931). The traits of face-to-face leaders. The Journal of Abnormal and Social Psychology, 26(3), 304–313.

    Article  Google Scholar 

  • Coyle-Shapiro, J., & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37(7), 903–930.

    Article  Google Scholar 

  • Coyle-Shapiro, J., & Parzefall, M. (2008). Psychological contracts. In C. L. Cooper & J. Barling (Eds.), The SAGE handbook of organizational behavior (pp. 17–34). London: SAGE Publications.

    Google Scholar 

  • Fiedler, F. E. (1967). A theory of leadership effectiveness. New York, NY: McGraw-Hill.

    Google Scholar 

  • Firth, L., Mellor, D., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19(2), 170–187.

    Article  Google Scholar 

  • Gallup. (2017). State of the global workplace. Retrieved April 13, 2019, from http://news.gallup.com/reports/220313/state-global-workplace-2017

  • Gronn, P. (1999). The making of educational leaders. London: Cassell.

    Google Scholar 

  • Guest, D. (1998). Is the psychological contract worth taking seriously. Journal of Organizational Behaviour, 19, 649–664.

    Article  Google Scholar 

  • Hakan, E., & Jamel, C. (2016). Benevolent leadership and psychological well-being: The moderating effects of psychological safety and psychological contract breach. Leadership & Organization Development Journal, 37(3), 369–386.

    Article  Google Scholar 

  • Hersey, P., Blanchard, K. H., & Johnson, D. E. (1996). Management of organisational behaviour. London: Prentice-Hall International.

    Google Scholar 

  • Horwitz, F. M., Heng, C. T., & Quazi, H. A. (2003). Finders, keepers: Attracting, motivating and retaining knowledge workers. Human Resource Management Journal, 13(4), 23–44.

    Article  Google Scholar 

  • House, R. J. (1977). A 1976 theory of charismatic leadership. In J. G. Hunt & L. L. Larson (Eds.), Leadership: The cutting edge (pp. 189–204). Carbondale, IL: Southern Illinois University Press.

    Google Scholar 

  • Insight (SBS Television). (2017). The Valley: We’re about 150km east of Melbourne Broadcast: 21/02/2017.

    Google Scholar 

  • Judge, T., & Watanabe, S. (1993). Another look at the job satisfaction-life satisfaction relationship. Journal of Applied Psychology, 78, 939–948.

    Article  Google Scholar 

  • Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J., & Solley, C. M. (1962). Men, management and mental health. Cambridge, MA: Harvard University Press.

    Book  Google Scholar 

  • Luthar, S. S., & Cicchetti, D. (2000). The construct of resilience: Implications for intervention and social policy. Developmental Psychopathology, 12, 857–885.

    Article  Google Scholar 

  • Maguire, H. (2002). Psychological contracts: Are they still relevant? Career Development International, 7(3), 167–180.

    Article  Google Scholar 

  • Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56, 227–238.

    Article  Google Scholar 

  • McDermott, A. M., Conway, E., Rousseau, D. M., & Flood, P. C. (2013). Promoting effective psychological contracts through leadership: The missing link between HR strategy and performance. Human Resource Management, 52(2), 289–310.

    Article  Google Scholar 

  • Moore, K. A. (2001). Hospital restructuring: Impact on nurses mediated by social support and a perception of challenge. Journal of Health and Human Services Administration, 23, 490–517.

    Google Scholar 

  • Morrison, E. W., & Robinson, S. L. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22, 226–256.

    Article  Google Scholar 

  • Newstrom, J. W., & Davis, K. (1993). Organizational behavior: Human behavior at work. New York, NY: McGraw-Hill.

    Google Scholar 

  • Ng, T. W. H., & Feldman, D. C. (2009). Age, work experience and the psychological contract. Journal of Organisational Behaviour, 30, 1053–1073.

    Article  Google Scholar 

  • Ng, T. W. H., Feldman, D. C., & Lam, S. S. K. (2010). Psychological contract breaches, organizational commitment, and innovation-related behaviors: A latent growth modeling approach. Journal of Applied Psychology, 95(4), 744–751.

    Article  Google Scholar 

  • Pfeffer, J. (1977). The ambiguity of leadership. Academy of Management Review, 2(1), 104–114.

    Article  Google Scholar 

  • Robinson, S. L. (1996). Trust and breach of the Psychological Contract. Administrative Science Quarterly, 41, 574–599.

    Article  Google Scholar 

  • Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15, 245–259.

    Article  Google Scholar 

  • Rousseau, D. M. (1990). New hire perceptions of their own and their employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11, 389–400.

    Article  Google Scholar 

  • Rousseau, D. M. (1995). Psychological contracts in organisations: Understanding written and unwritten agreements. Thousand Oaks, CA: SAGE Publications.

    Book  Google Scholar 

  • Rutter, M. (2012). Resilience as a dynamic concept. Development and Psychopathology, 24, 335–344.

    Article  Google Scholar 

  • Sahin, D. R., Cubuk, D., & Uslu, T. (2014). The effect of organizational support, transformational leadership, personnel empowerment, work engagement, performance, and demographical variables on the factors of psychological capital. Emerging Markets Journal, 3, 1–17.

    Article  Google Scholar 

  • Salicru, S. (2015). The global leadership psychological contract model – Actionable to shape the future to 2050. In M. Sowcik, A. A. Andenoro, M. McNutt, & S. E. Murphy (Eds.), Leadership 2050: Critical challenges, key contexts, and emerging trends (pp. 159–173). Bingley, UK: Emerald Group Publishing Limited.

    Google Scholar 

  • Salicru, S., & Chelliah, J. (2014). Messing with corporate heads? Psychological contracts and leadership integrity. Journal of Business Strategy, 35(3), 38–46.

    Article  Google Scholar 

  • Schein, E. H. (1980). Organizational psychology. Englewood Cliffs, NJ: Prentice-Hall.

    Google Scholar 

  • Stanton, K. Old King coal a dying dynasty. The Citizen, Melbourne University, 28th June 2016. Retrieved May 28, 2019, from https://www.thecitizen.org.au/articles/old-king-coal-dying-dynasty

  • The Valley: We’re about 150km east of Melbourne [online]. Insight (SBS TELEVISION); Time: 20:30; Broadcast Date: Tuesday, 21st February 2017; Duration: 59 min., 1 sec.

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Federation University Australia, Ballarat, VIC, Australia

    Geraldine Jones, Kathleen A. Moore & Damian Morgan

Authors
  1. Geraldine Jones
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Kathleen A. Moore
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Damian Morgan
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Geraldine Jones .

Editor information

Editors and Affiliations

  1. Arts Academy, Federation University Australia, Ballarat, VIC, Australia

    Angela Campbell

  2. Centre for Urban and Regional Studies, University of Newcastle, Callaghan, NSW, Australia

    Michelle Duffy

  3. Humanities and Social Sciences, Federation University Australia, Churchill, VIC, Australia

    Beth Edmondson

Rights and permissions

Reprints and permissions

Copyright information

© 2020 The Author(s)

About this chapter

Check for updates. Verify currency and authenticity via CrossMark

Cite this chapter

Jones, G., Moore, K.A., Morgan, D. (2020). Leadership: Untapping the Secret to Regional Wellbeing, Belonging and Resilience. In: Campbell, A., Duffy, M., Edmondson, B. (eds) Located Research. Palgrave Macmillan, Singapore. https://doi.org/10.1007/978-981-32-9694-7_8

Download citation

  • DOI: https://doi.org/10.1007/978-981-32-9694-7_8

  • Published:

  • Publisher Name: Palgrave Macmillan, Singapore

  • Print ISBN: 978-981-32-9693-0

  • Online ISBN: 978-981-32-9694-7

  • eBook Packages: Social SciencesSocial Sciences (R0)

Publish with us

Policies and ethics

Search

Navigation