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Organisational Justice–Job Satisfaction–Organisational Citizenship Behaviour

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Organisational Justice and Citizenship Behaviour in Malaysia

Part of the book series: Governance and Citizenship in Asia ((GOCIA))

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Abstract

This chapter outlines the research findings of the hypothesised relationships between organisational justice, job satisfaction and organisational citizenship behaviour. Findings on the empirical relationship between organisational justice and job satisfaction provide an insight of not only whether organisational justice is a primary antecedent of job satisfaction but also the importance of the job satisfaction–organisational citizenship behaviour relationship. The findings establish if job satisfaction affects the dimensions of organisational citizenship behaviour. An in-depth discussion on the outcomes of the findings provides indicators that practitioners could consider when implementing policies to enhance performance, in general, and organisational citizenship behaviours, in particular.

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Authors and Affiliations

  1. The University of Nottingham, Nottingham University Business School, Semenyih, Selangor Darul Ehsan, Malaysia

    Hooi Lai Wan

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  1. Hooi Lai Wan
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Wan, H.L. (2016). Organisational Justice–Job Satisfaction–Organisational Citizenship Behaviour. In: Organisational Justice and Citizenship Behaviour in Malaysia. Governance and Citizenship in Asia. Springer, Singapore. https://doi.org/10.1007/978-981-10-0030-0_9

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