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Social Innovation and its Relationships with Service and System Innovations

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Book cover Service Innovation

Part of the book series: Translational Systems Sciences ((TSS,volume 6))

Abstract

This chapter proposes an analytical framework to understand the relationships between social innovations, service innovations and system innovations. These three concepts can be considered different dimensions of new innovation processes, not alternative but complementary and highly interrelated. Thus, social innovation is defined in connection with service innovation and system innovation. On the other hand, the chapter suggests that the concept of service innovation can be enriched on the basis of the social innovation approach. Starting from this approach, a three-dimensional model is proposed; it analyses social innovation as the outcome of three elements: social goals prevalence (vs. just business goals), social means for complex systemic co-productions (vs. nonsystemic) and service and non-technological innovation outcomes (vs. mainly goods-oriented outcomes).

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Acknowledgement

This research has been possible thanks to the research project “Service and social innovations – policy needs and potential impacts (SOPPI)”. The project was carried out 2012–2015 by VTT Technical Research Centre of Finland and University of Vaasa, Finland. The project belonged to the Finland Distinguished Professors Programme (FiDiPro) and was funded by the Finnish Funding Agency for Innovation (Tekes).

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  1. The World Bank Group and the University of Alcalá, Madrid, Spain

    Luis Rubalcaba

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  1. Luis Rubalcaba
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Correspondence to Luis Rubalcaba .

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  1. VTT Technical Research Centre of Fi, Helsinki, Finland

    Marja Toivonen

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Rubalcaba, L. (2016). Social Innovation and its Relationships with Service and System Innovations. In: Toivonen, M. (eds) Service Innovation. Translational Systems Sciences, vol 6. Springer, Tokyo. https://doi.org/10.1007/978-4-431-54922-2_4

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