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The Future of Healthcare: The Impact of Digitalization on Healthcare Services Performance

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The Internet and Health in Brazil

Abstract

Healthcare systems are facing many challenges, from demographics to multi-morbidities that are associated with increasing the demand for more services. New technologies are thought to be a solution to these problems. However, to address these problems with digitalization of healthcare will imply the combination of properly using technologies, aligned with integrated working processes and skilled professionals. The first section of this chapter highlights the challenges associated with the digitalization of healthcare, the next the implementation of digital services, considering a method to design online service, and then the impact of digitalization on healthcare workforce performance. Finally, the discussion examines the challenges of digitalization for the future. Proper digitalization of healthcare will enable changes in the paradigm of healthcare delivery as well as in the mechanism for patients’ participation and engagement. The sustainability of healthcare will depend on how efficient we will make digital service design.

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Notes

  1. 1.

    See Chap. 16 in this volume.

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Author information

Authors and Affiliations

  1. Global Health and Tropical Medicine, Instituto de Higiene e Medicina Tropical, Universidade Nova de Lisboa, Lisbon, Portugal

    Luís Velez Lapão

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  1. Luís Velez Lapão
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Correspondence to Luís Velez Lapão .

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Editors and Affiliations

  1. National School of Public Health, Oswaldo Cruz Foundation, Rio de Janeiro, Brazil

    André Pereira Neto

  2. Department of Political Science and International Studies & Department of Sociology and Anthropology, Georgia Southern University, Statesboro, GA, USA

    Matthew B. Flynn

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Lapão, L.V. (2019). The Future of Healthcare: The Impact of Digitalization on Healthcare Services Performance. In: Pereira Neto, A., Flynn, M. (eds) The Internet and Health in Brazil . Springer, Cham. https://doi.org/10.1007/978-3-319-99289-1_22

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  • DOI: https://doi.org/10.1007/978-3-319-99289-1_22

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