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Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 597))

Abstract

In recent years, Information Technology (IT) applications have been developed for the traditional shipping industry aiming at improving safety and efficiency, but the design vision is dominantly technology-centric without much attention being given to the user’s actual work experience or needs. A usability study is an approach to uncover the gap between users and designers. Although there is substantial research on usability, the values and usability of the tablet-based applications used on ship bridges have rarely been investigated. In this paper, a tablet-based computer application was developed to provide decision support to river pilots for passing under bridges in the Gothenburg area. Experienced pilots were invited to participate in a simulated navigational environment. By exploring the potential barriers in using such novel applications on a bridge, this study aims to address the human factor concerns for future IT design and developments in the maritime domain.

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Acknowledgments

We gratefully acknowledge the support from RISE Viktoria and the GOTRIS Project Consortium.

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Correspondence to Yemao Man .

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Man, Y., Lützhöft, M., Costa, N.A., Lundh, M., MacKinnon, S.N. (2018). Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges. In: Stanton, N. (eds) Advances in Human Aspects of Transportation. AHFE 2017. Advances in Intelligent Systems and Computing, vol 597. Springer, Cham. https://doi.org/10.1007/978-3-319-60441-1_21

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  • DOI: https://doi.org/10.1007/978-3-319-60441-1_21

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60440-4

  • Online ISBN: 978-3-319-60441-1

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