Abstract
Many organizations are currently facing an aging workforce and have therefore called for researchers to examine how older employees can be optimally motivated and retained. To this end, we believe it is essential to understand what older employees expect from their organization. We therefore introduce the psychological contract—describing the mutual obligations between employee and employer—and review the literature on older employees’ psychological contracts. In addition, we perform a meta-analysis to shed additional light on the type of obligations that older employees perceive in their psychological contract. We conclude that future studies should focus on unraveling the mechanisms—such as future time perspective and changing goals and values—that create differences between older and younger employees in the content of and the reactions to the psychological contract. Practitioners are advised to monitor changes in these underlying mechanisms as employees grow older, and to implement age-conscious Human Resource policies accordingly in order to manage older employees’ psychological contracts.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
References marked with an asterisk indicate studies included in the meta-analysis.
Bajor, J. K., & Baltes, B. B. (2003). The relationship between selection optimization with compensation, conscientiousness, motivation, and performance. Journal of Vocational Behavior, 63(3), 347–367.
Bal, P. M., De Lange, A. H., Jansen, P. G. W., & Van Der Velde, M. E. G. (2008). Psychological contract breach and job attitudes: A meta-analysis of age as a moderator. Journal of Vocational Behavior, 72(1), 143–158.
*Bal, P. M., De Lange, A. H., Zacher, H., & Van der Heijden, B. I. J. M. (2013). A lifespan perspective on psychological contracts and their relations with organizational commitment. European Journal of Work and Organizational Psychology, 22(3), 279–292.
Bal, P. M., Jansen, P. G. W., Van der Velde, M. E. G., De Lange, A. H., & Rousseau, D. (2010). The role of future time perspective in psychological contracts: A study among older workers. Journal of Vocational Behavior, 76(3), 474–486.
*Bal, P. M., & Kooij, D. (2011). The relations between work centrality, psychological contracts, and job attitudes: The influence of age. European Journal of Work and Organizational Psychology, 20(4), 497–523.
*Bal, P. M., Kooij, D. T. A. M., & De Jong, S. B. (2013). How do developmental and accommodative HRM enhance employee engagement and commitment? The role of psychological contract and SOC strategies. Journal of Management Studies, 50(4), 545–572.
Blau, P. (1964). Exchange and power in social life. New York: Wiley.
Carstensen, L. L., & Löckenhoff, C. E. (2004). Socioemotional selectivity theory, aging, and health: The increasingly delicate balance between regulating emotions and making tough choices. Journal of Personality, 72(6), 1395–1424.
*Castanheira, F., & Chambel, M. J. (2009). Emotion work, psychological contract, and their relationship with burnout. In E. Morin, N. Ramalho, J. Neves, & A. Savoie (eds.), New research trends in effectiveness, health, and work: A Criteos scientific and professional account (pp. 101–120). Montreal: Criteos.
Cennamo, L., & Gardner, D. (2008). Generational differences in work values, outcomes and person-organisation values fit. Journal of Managerial Psychology, 23(8), 891–906.
*Chambel, M. J., & Alcover, C.-M. (2011). The psychological contract of call-centre workers: Employment conditions, satisfaction and civic virtue behaviours. Economic and Industrial Democracy, 32(1), 115–134.
*Chambel, M. J., & Castanheira, F. (2006). Different temporary work status, different behaviors in organization. Journal of Business and Psychology, 20(3), 351–367.
*Cohen, A. (2011). Values and psychological contracts in their relationship to commitment in the workplace. Career Development International, 16(7), 646–667.
Conway, N., & Briner, R. B. (2009). Fifty years of psychological contract research: What do we know and what are the main challenges? International Review of Industrial and Organizational Psychology, 21, 71–131.
*Coyle-Shapiro, J., & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37(7), 903–930.
*Dabos, G. E., & Rousseau, D. (2004). Mutuality and reciprocity in the psychological contracts of employees and employers. Journal of Applied Psychology, 89(1), 52–72.
*De Cuyper, N., & De Witte, H. (2007). Job insecurity in temporary versus permanent workers: Associations with attitudes, well-being, and behaviour. Work & Stress, 21(1), 65–84.
De Cuyper, N., Rigotti, T., De Witte, H., & Mohr, G. (2008). Balancing psychological contracts: Validation of a typology. The International Journal of Human Resource Management, 19(4), 543–561.
De Lange, A., Bal, P., Van der Heijden, B., De Jong, N., & Schaufeli, W. (2011). When I’m 64: Psychological contract breach, work motivation and the moderating roles of future time perspective and regulatory focus. Work & Stress, 25(4), 338–354.
De Vos, A., Buyens, D., & Schalk, R. (2003). Psychological contract development during organizational socialization: Adaptation to reality and the role of reciprocity. Journal of Organizational Behavior, 24(5), 537–559.
De Vos, A., Buyens, D., & Schalk, R. (2005). Making sense of a new employment relationship: Psychological contract-related information seeking and the role of work values and locus of control. International Journal of Selection and Assessment, 13(1), 41–52.
*Eatough, E. M. (2013). Illegitimate tasks and employee well-being: A daily diary study. Unpublished doctoral dissertation, The University of South Florida, Tampa, FL.
Freund, A. M., & Baltes, P. B. (1998). Selection, optimization, and compensation as strategies of life management: Correlations with subjective indicators of successful aging. Psychology and Aging, 13(4), 531–543.
*Gardner, D. G., Huang, G., Pierce, J. L., Niu, X., & Lee, C. L. (2010). Organization-based self-esteem: Relationships with psychological contracts and perceived employment opportunities. Academy of Management Best Papers Proceedings, 1, 1–6.
Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178.
*Haq, I. U., Jam, F. A., Azeem, M. U., Ali, M. A., & Fatima, T. (2011). Psychological contract and job outcomes: Mediating role of affective commitment. African Journal of Business Management, 5(19), 7972–7979.
Hess, N., & Jepsen, D. M. (2009). Career stage and generational differences in psychological contracts. Career Development International, 14(3), 261–283.
*Ho, V. T., Rousseau, D., & Levesque, L. (2006). Social networks and the psychological contract: Structural holes, cohesive ties, and beliefs regarding employer obligations. Human Relations, 59(4), 459–481.
Isaksson, K., De Cuyper, N., Oettel, C., & De Witte, H. (2010). The role of the formal employment contract in the range and fulfilment of the psychological contract: Testing a layered model. European Journal of Work and Organizational Psychology, 19(6), 696–716.
*Jamil, A., Raja, U., & Darr, W. (2013). Psychological contract types as moderator in the breach-violation and violation-burnout relationships. Journal of Psychology, 147(5), 491–515.
Kanfer, R., & Ackerman, P. L. (2004). Aging, adult development, and work motivation. Academy of Management Review, 29(3), 440–458.
Kanfer, R., Beier, M. E., & Ackerman, P. L. (2013). Goals and motivation related to work in later adulthood: An organizing framework. European Journal of Work and Organizational Psychology, 22(3), 253–364.
Kooij, D. T. A. M., De Lange, A., Jansen, P. G. W., & Dikkers, J. (2008). Older workers’ motivation to continue to work: Five meanings of age: A conceptual review. Journal of Managerial Psychology, 23(4), 364–394.
Kooij, D. T. A. M., De Lange, A. H., Jansen, P. G. W., Kanfer, R., & Dikkers, J. E. (2011). Age and work-related motives: Results of a meta-analysis. Journal of Organizational Behavior, 32(2), 197–225.
Lee, C., Liu, J., Rousseau, D. M., Hui, C., & Chen, Z. X. (2011). Inducements, contributions, and fulfillment in new employee psychological contracts. Human Resource Management, 50(2), 201–226.
Lub, X., Bijvank, M. N., Bal, P. M., Blomme, R., & Schalk, R. (2012). Different or alike?: Exploring the psychological contract and commitment of different generations of hospitality workers. International Journal of Contemporary Hospitality Management, 24(4), 553–573.
*Lub, X., Blomme, R., & Bal, P. (2011). Psychological contract and organizational citizenship behavior: A new deal for new generations? Advances in Hospitality and Leisure, 7, 109–130.
*Luksyte, A., Spitzmueller, C., & Maynard, D. C. (2011). Why do overqualified incumbents deviate? Examining multiple mediators. Journal of Occupational Health Psychology, 16(3), 279–296.
Millward, L. J., & Hopkins, L. J. (1998). Psychological contracts, organizational and job commitment. Journal of Applied Social Psychology, 28(16), 1530–1556.
Morrison, E., & Robinson, S. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226–256.
Ng, T. W. H., & Feldman, D. C. (2008). Can you get a better deal elsewhere? The effects of psychological contract replicability on organizational commitment over time. Journal of Vocational Behavior, 73(2), 268–277.
Ng, T. W. H., & Feldman, D. C. (2009). Age, work experience, and the psychological contract. Journal of Organizational Behavior, 30, 1053–1075.
*Purvis, L. J., & Cropley, M. (2003). The psychological contracts of National Health Service nurses. Journal of Nursing Management, 11(2), 107–120.
*Raja, U., Johns, G., & Bilgrami, S. (2011). Negative consequences of felt violations: The deeper the relationship, the stronger the reaction. Applied Psychology, 60(3), 397–420.
*Raja, U., Johns, G., & Ntalianis, F. (2004). The impact of personality on psychological contracts. Academy of Management Journal, 47(3), 350–367.
*Ravlin, E. C., Liao, Y., Morrell, D. L., Au, K., & Thomas, D. C. (2012). Collectivist orientation and the psychological contract: Mediating effects of creditor exchange ideology. Journal of International Business Studies, 43(8), 772–782.
*Richard, O. C., McMillan-Capehart, A., Bhuian, S. N., & Taylor, E. C. (2009). Antecedents and consequences of psychological contracts: Does organizational culture really matter? Journal of Business Research, 62(8), 818–825.
Rousseau, D. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2(2), 121–139.
Rousseau, D. (1990). New hire perceptions of their own and their employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11(5), 389–400.
Rousseau, D. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks, CA: Sage.
Rousseau, D. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511–541.
Rousseau, D., & Tijoriwala, S. A. (1998). Assessing psychological contracts: Issues, alternatives and measures. Journal of Organizational Behavior, 19(1), 679–695.
Schalk, R. (2004). Changes in the employment relation across time. In J. A.-M. Coyle-Shapiro, L. M. Shore, M. S. Taylor, & L. E. Tetrick (Eds.), The employment relationship. Examining psychological and contextual perspectives (pp. 284–311). Oxford, UK: Oxford University Press.
*Schieven, A. G. (2009). The quality of employment relationships in small organizations: The influence of relational and transactional dominance of psychological contracts and agreement between employee and immediate-manager. Master’s thesis. University of Tilburg, Tilburg, The Netherlands.
*Shih, C.-T., & Chen, S. (2011). The social dilemma perspective on psychological contract fulfilment and organizational citizenship behaviour. Management and Organization Review, 7(1), 125–151.
Shore, L., & Barksdale, K. (1998). Examining degree of balance and level of obligation in the employment relationship: A social exchange approach. Journal of Organizational Behavior, 19(1), 731–744.
*Syed, F. (2010). Interactive effects of contract types and organizational justice types on perceived breach and outcomes (Unpublished MS Leading to PhD Dissertation). International Islamic University Islamabad, Pakistan.
*Uen, J., & Chien, M. S. (2010). The relationships among commitment-based HR systems, psychological contracts, and role behaviors: An empirical study of knowledge workers in Taiwan’s high-tech firms. Asia Pacific Management Review, 15(1), 43–55.
United Nations. (2007). World economic and social survey 2007: Development in an ageing world. New York: United Nations Publication.
Vantilborgh, T., Bidee, J., Pepermans, R., Willems, J., Huybrechts, G., & Jegers, M. (2012). Effects of ideological and relational psychological contract breach and fulfilment on volunteers’ work effort. European Journal of Work and Organizational Psychology, iFirst, 1–14. doi:10.1080/1359432X.2012.740170.
Vantilborgh, T., Bidee, J., Pepermans, R., Willems, J., Huybrechts, G., & Jegers, M. (2013). From “getting” to “giving”: Exploring age-related differences in perceptions of and reactions to psychological contract balance. European Journal of Work and Organizational Psychology, 22(3), 293–305.
Viechtbauer, W. (2010). Conducting meta-analyses in R with the metafor package. Journal of Statistical Software, 36(3), 1–48.
Wagner, S., & Rush, M. (2000). Altruistic organizational citizenship behavior: Context, disposition, and age. The Journal of Social Psychology, 140(3), 379–391.
Zacher, H., & Frese, M. (2009). Remaining time and opportunities at work: Relationships between age, work characteristics, and occupational future time perspective. Psychology and Aging, 24(2), 487–493.
*Zagenczyk, T. J., Restubog, S. L. D., Kiewitz, C., Kiazad, K., & Tang, R. L. (2011). Psychological contracts as a mediator between Machiavellianism and employee citizenship and deviant behaviors. Journal of Management, early online. doi: 10.1177/0149206311415420.
*Zhao, J., & Chen, L. (2008). Individualism, collectivism, selected personality traits, and psychological contract in employment: A comparative study. Management Research News, 31(4), 289–304.
Zhao, H., Wayne, S. J., Glibkowski, B. C., & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psychology, 60(3), 647–680.
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Vantilborgh, T., Dries, N., de Vos, A., Bal, P.M. (2015). The Psychological Contracts of Older Employees. In: Bal, P., Kooij, D., Rousseau, D. (eds) Aging Workers and the Employee-Employer Relationship. Springer, Cham. https://doi.org/10.1007/978-3-319-08007-9_7
Download citation
DOI: https://doi.org/10.1007/978-3-319-08007-9_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-08006-2
Online ISBN: 978-3-319-08007-9
eBook Packages: Business and EconomicsBusiness and Management (R0)