Skip to main content

The Psychological Contracts of Older Employees

  • Chapter
  • First Online:
Aging Workers and the Employee-Employer Relationship

Abstract

Many organizations are currently facing an aging workforce and have therefore called for researchers to examine how older employees can be optimally motivated and retained. To this end, we believe it is essential to understand what older employees expect from their organization. We therefore introduce the psychological contract—describing the mutual obligations between employee and employer—and review the literature on older employees’ psychological contracts. In addition, we perform a meta-analysis to shed additional light on the type of obligations that older employees perceive in their psychological contract. We conclude that future studies should focus on unraveling the mechanisms—such as future time perspective and changing goals and values—that create differences between older and younger employees in the content of and the reactions to the psychological contract. Practitioners are advised to monitor changes in these underlying mechanisms as employees grow older, and to implement age-conscious Human Resource policies accordingly in order to manage older employees’ psychological contracts.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    We follow the majority of the literature and consider employees who are older than 50 as “older employees” (Bal et al., 2008; Kanfer et al., 2013; Kooij et al., 2008).

  2. 2.

    The mother tongue of the authors.

  3. 3.

    References marked with an asterisk indicate studies included in the meta-analysis.

References

References marked with an asterisk indicate studies included in the meta-analysis.

  • Bajor, J. K., & Baltes, B. B. (2003). The relationship between selection optimization with compensation, conscientiousness, motivation, and performance. Journal of Vocational Behavior, 63(3), 347–367.

    Article  Google Scholar 

  • Bal, P. M., De Lange, A. H., Jansen, P. G. W., & Van Der Velde, M. E. G. (2008). Psychological contract breach and job attitudes: A meta-analysis of age as a moderator. Journal of Vocational Behavior, 72(1), 143–158.

    Article  Google Scholar 

  • *Bal, P. M., De Lange, A. H., Zacher, H., & Van der Heijden, B. I. J. M. (2013). A lifespan perspective on psychological contracts and their relations with organizational commitment. European Journal of Work and Organizational Psychology, 22(3), 279–292.

    Article  Google Scholar 

  • Bal, P. M., Jansen, P. G. W., Van der Velde, M. E. G., De Lange, A. H., & Rousseau, D. (2010). The role of future time perspective in psychological contracts: A study among older workers. Journal of Vocational Behavior, 76(3), 474–486.

    Article  Google Scholar 

  • *Bal, P. M., & Kooij, D. (2011). The relations between work centrality, psychological contracts, and job attitudes: The influence of age. European Journal of Work and Organizational Psychology, 20(4), 497–523.

    Article  Google Scholar 

  • *Bal, P. M., Kooij, D. T. A. M., & De Jong, S. B. (2013). How do developmental and accommodative HRM enhance employee engagement and commitment? The role of psychological contract and SOC strategies. Journal of Management Studies, 50(4), 545–572.

    Article  Google Scholar 

  • Blau, P. (1964). Exchange and power in social life. New York: Wiley.

    Google Scholar 

  • Carstensen, L. L., & Löckenhoff, C. E. (2004). Socioemotional selectivity theory, aging, and health: The increasingly delicate balance between regulating emotions and making tough choices. Journal of Personality, 72(6), 1395–1424.

    Article  Google Scholar 

  • *Castanheira, F., & Chambel, M. J. (2009). Emotion work, psychological contract, and their relationship with burnout. In E. Morin, N. Ramalho, J. Neves, & A. Savoie (eds.), New research trends in effectiveness, health, and work: A Criteos scientific and professional account (pp. 101–120). Montreal: Criteos.

    Google Scholar 

  • Cennamo, L., & Gardner, D. (2008). Generational differences in work values, outcomes and person-organisation values fit. Journal of Managerial Psychology, 23(8), 891–906.

    Article  Google Scholar 

  • *Chambel, M. J., & Alcover, C.-M. (2011). The psychological contract of call-centre workers: Employment conditions, satisfaction and civic virtue behaviours. Economic and Industrial Democracy, 32(1), 115–134.

    Article  Google Scholar 

  • *Chambel, M. J., & Castanheira, F. (2006). Different temporary work status, different behaviors in organization. Journal of Business and Psychology, 20(3), 351–367.

    Article  Google Scholar 

  • *Cohen, A. (2011). Values and psychological contracts in their relationship to commitment in the workplace. Career Development International, 16(7), 646–667.

    Article  Google Scholar 

  • Conway, N., & Briner, R. B. (2009). Fifty years of psychological contract research: What do we know and what are the main challenges? International Review of Industrial and Organizational Psychology, 21, 71–131.

    Google Scholar 

  • *Coyle-Shapiro, J., & Kessler, I. (2000). Consequences of the psychological contract for the employment relationship: A large scale survey. Journal of Management Studies, 37(7), 903–930.

    Article  Google Scholar 

  • *Dabos, G. E., & Rousseau, D. (2004). Mutuality and reciprocity in the psychological contracts of employees and employers. Journal of Applied Psychology, 89(1), 52–72.

    Article  Google Scholar 

  • *De Cuyper, N., & De Witte, H. (2007). Job insecurity in temporary versus permanent workers: Associations with attitudes, well-being, and behaviour. Work & Stress, 21(1), 65–84.

    Article  Google Scholar 

  • De Cuyper, N., Rigotti, T., De Witte, H., & Mohr, G. (2008). Balancing psychological contracts: Validation of a typology. The International Journal of Human Resource Management, 19(4), 543–561.

    Article  Google Scholar 

  • De Lange, A., Bal, P., Van der Heijden, B., De Jong, N., & Schaufeli, W. (2011). When I’m 64: Psychological contract breach, work motivation and the moderating roles of future time perspective and regulatory focus. Work & Stress, 25(4), 338–354.

    Article  Google Scholar 

  • De Vos, A., Buyens, D., & Schalk, R. (2003). Psychological contract development during organizational socialization: Adaptation to reality and the role of reciprocity. Journal of Organizational Behavior, 24(5), 537–559.

    Article  Google Scholar 

  • De Vos, A., Buyens, D., & Schalk, R. (2005). Making sense of a new employment relationship: Psychological contract-related information seeking and the role of work values and locus of control. International Journal of Selection and Assessment, 13(1), 41–52.

    Article  Google Scholar 

  • *Eatough, E. M. (2013). Illegitimate tasks and employee well-being: A daily diary study. Unpublished doctoral dissertation, The University of South Florida, Tampa, FL.

    Google Scholar 

  • Freund, A. M., & Baltes, P. B. (1998). Selection, optimization, and compensation as strategies of life management: Correlations with subjective indicators of successful aging. Psychology and Aging, 13(4), 531–543.

    Article  Google Scholar 

  • *Gardner, D. G., Huang, G., Pierce, J. L., Niu, X., & Lee, C. L. (2010). Organization-based self-esteem: Relationships with psychological contracts and perceived employment opportunities. Academy of Management Best Papers Proceedings, 1, 1–6.

    Google Scholar 

  • Gouldner, A. W. (1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 25(2), 161–178.

    Article  Google Scholar 

  • *Haq, I. U., Jam, F. A., Azeem, M. U., Ali, M. A., & Fatima, T. (2011). Psychological contract and job outcomes: Mediating role of affective commitment. African Journal of Business Management, 5(19), 7972–7979.

    Google Scholar 

  • Hess, N., & Jepsen, D. M. (2009). Career stage and generational differences in psychological contracts. Career Development International, 14(3), 261–283.

    Article  Google Scholar 

  • *Ho, V. T., Rousseau, D., & Levesque, L. (2006). Social networks and the psychological contract: Structural holes, cohesive ties, and beliefs regarding employer obligations. Human Relations, 59(4), 459–481.

    Article  Google Scholar 

  • Isaksson, K., De Cuyper, N., Oettel, C., & De Witte, H. (2010). The role of the formal employment contract in the range and fulfilment of the psychological contract: Testing a layered model. European Journal of Work and Organizational Psychology, 19(6), 696–716.

    Article  Google Scholar 

  • *Jamil, A., Raja, U., & Darr, W. (2013). Psychological contract types as moderator in the breach-violation and violation-burnout relationships. Journal of Psychology, 147(5), 491–515.

    Article  Google Scholar 

  • Kanfer, R., & Ackerman, P. L. (2004). Aging, adult development, and work motivation. Academy of Management Review, 29(3), 440–458.

    Google Scholar 

  • Kanfer, R., Beier, M. E., & Ackerman, P. L. (2013). Goals and motivation related to work in later adulthood: An organizing framework. European Journal of Work and Organizational Psychology, 22(3), 253–364.

    Article  Google Scholar 

  • Kooij, D. T. A. M., De Lange, A., Jansen, P. G. W., & Dikkers, J. (2008). Older workers’ motivation to continue to work: Five meanings of age: A conceptual review. Journal of Managerial Psychology, 23(4), 364–394.

    Article  Google Scholar 

  • Kooij, D. T. A. M., De Lange, A. H., Jansen, P. G. W., Kanfer, R., & Dikkers, J. E. (2011). Age and work-related motives: Results of a meta-analysis. Journal of Organizational Behavior, 32(2), 197–225.

    Article  Google Scholar 

  • Lee, C., Liu, J., Rousseau, D. M., Hui, C., & Chen, Z. X. (2011). Inducements, contributions, and fulfillment in new employee psychological contracts. Human Resource Management, 50(2), 201–226.

    Article  Google Scholar 

  • Lub, X., Bijvank, M. N., Bal, P. M., Blomme, R., & Schalk, R. (2012). Different or alike?: Exploring the psychological contract and commitment of different generations of hospitality workers. International Journal of Contemporary Hospitality Management, 24(4), 553–573.

    Article  Google Scholar 

  • *Lub, X., Blomme, R., & Bal, P. (2011). Psychological contract and organizational citizenship behavior: A new deal for new generations? Advances in Hospitality and Leisure, 7, 109–130.

    Article  Google Scholar 

  • *Luksyte, A., Spitzmueller, C., & Maynard, D. C. (2011). Why do overqualified incumbents deviate? Examining multiple mediators. Journal of Occupational Health Psychology, 16(3), 279–296.

    Article  Google Scholar 

  • Millward, L. J., & Hopkins, L. J. (1998). Psychological contracts, organizational and job commitment. Journal of Applied Social Psychology, 28(16), 1530–1556.

    Article  Google Scholar 

  • Morrison, E., & Robinson, S. (1997). When employees feel betrayed: A model of how psychological contract violation develops. Academy of Management Review, 22(1), 226–256.

    Google Scholar 

  • Ng, T. W. H., & Feldman, D. C. (2008). Can you get a better deal elsewhere? The effects of psychological contract replicability on organizational commitment over time. Journal of Vocational Behavior, 73(2), 268–277.

    Article  Google Scholar 

  • Ng, T. W. H., & Feldman, D. C. (2009). Age, work experience, and the psychological contract. Journal of Organizational Behavior, 30, 1053–1075.

    Article  Google Scholar 

  • *Purvis, L. J., & Cropley, M. (2003). The psychological contracts of National Health Service nurses. Journal of Nursing Management, 11(2), 107–120.

    Article  Google Scholar 

  • *Raja, U., Johns, G., & Bilgrami, S. (2011). Negative consequences of felt violations: The deeper the relationship, the stronger the reaction. Applied Psychology, 60(3), 397–420.

    Article  Google Scholar 

  • *Raja, U., Johns, G., & Ntalianis, F. (2004). The impact of personality on psychological contracts. Academy of Management Journal, 47(3), 350–367.

    Article  Google Scholar 

  • *Ravlin, E. C., Liao, Y., Morrell, D. L., Au, K., & Thomas, D. C. (2012). Collectivist orientation and the psychological contract: Mediating effects of creditor exchange ideology. Journal of International Business Studies, 43(8), 772–782.

    Article  Google Scholar 

  • *Richard, O. C., McMillan-Capehart, A., Bhuian, S. N., & Taylor, E. C. (2009). Antecedents and consequences of psychological contracts: Does organizational culture really matter? Journal of Business Research, 62(8), 818–825.

    Article  Google Scholar 

  • Rousseau, D. (1989). Psychological and implied contracts in organizations. Employee Responsibilities and Rights Journal, 2(2), 121–139.

    Article  Google Scholar 

  • Rousseau, D. (1990). New hire perceptions of their own and their employer’s obligations: A study of psychological contracts. Journal of Organizational Behavior, 11(5), 389–400.

    Article  Google Scholar 

  • Rousseau, D. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements. Thousand Oaks, CA: Sage.

    Google Scholar 

  • Rousseau, D. (2001). Schema, promise and mutuality: The building blocks of the psychological contract. Journal of Occupational and Organizational Psychology, 74(4), 511–541.

    Article  Google Scholar 

  • Rousseau, D., & Tijoriwala, S. A. (1998). Assessing psychological contracts: Issues, alternatives and measures. Journal of Organizational Behavior, 19(1), 679–695.

    Article  Google Scholar 

  • Schalk, R. (2004). Changes in the employment relation across time. In J. A.-M. Coyle-Shapiro, L. M. Shore, M. S. Taylor, & L. E. Tetrick (Eds.), The employment relationship. Examining psychological and contextual perspectives (pp. 284–311). Oxford, UK: Oxford University Press.

    Google Scholar 

  • *Schieven, A. G. (2009). The quality of employment relationships in small organizations: The influence of relational and transactional dominance of psychological contracts and agreement between employee and immediate-manager. Master’s thesis. University of Tilburg, Tilburg, The Netherlands.

    Google Scholar 

  • *Shih, C.-T., & Chen, S. (2011). The social dilemma perspective on psychological contract fulfilment and organizational citizenship behaviour. Management and Organization Review, 7(1), 125–151.

    Article  Google Scholar 

  • Shore, L., & Barksdale, K. (1998). Examining degree of balance and level of obligation in the employment relationship: A social exchange approach. Journal of Organizational Behavior, 19(1), 731–744.

    Article  Google Scholar 

  • *Syed, F. (2010). Interactive effects of contract types and organizational justice types on perceived breach and outcomes (Unpublished MS Leading to PhD Dissertation). International Islamic University Islamabad, Pakistan.

    Google Scholar 

  • *Uen, J., & Chien, M. S. (2010). The relationships among commitment-based HR systems, psychological contracts, and role behaviors: An empirical study of knowledge workers in Taiwan’s high-tech firms. Asia Pacific Management Review, 15(1), 43–55.

    Google Scholar 

  • United Nations. (2007). World economic and social survey 2007: Development in an ageing world. New York: United Nations Publication.

    Google Scholar 

  • Vantilborgh, T., Bidee, J., Pepermans, R., Willems, J., Huybrechts, G., & Jegers, M. (2012). Effects of ideological and relational psychological contract breach and fulfilment on volunteers’ work effort. European Journal of Work and Organizational Psychology, iFirst, 1–14. doi:10.1080/1359432X.2012.740170.

  • Vantilborgh, T., Bidee, J., Pepermans, R., Willems, J., Huybrechts, G., & Jegers, M. (2013). From “getting” to “giving”: Exploring age-related differences in perceptions of and reactions to psychological contract balance. European Journal of Work and Organizational Psychology, 22(3), 293–305.

    Article  Google Scholar 

  • Viechtbauer, W. (2010). Conducting meta-analyses in R with the metafor package. Journal of Statistical Software, 36(3), 1–48.

    Google Scholar 

  • Wagner, S., & Rush, M. (2000). Altruistic organizational citizenship behavior: Context, disposition, and age. The Journal of Social Psychology, 140(3), 379–391.

    Article  Google Scholar 

  • Zacher, H., & Frese, M. (2009). Remaining time and opportunities at work: Relationships between age, work characteristics, and occupational future time perspective. Psychology and Aging, 24(2), 487–493.

    Article  Google Scholar 

  • *Zagenczyk, T. J., Restubog, S. L. D., Kiewitz, C., Kiazad, K., & Tang, R. L. (2011). Psychological contracts as a mediator between Machiavellianism and employee citizenship and deviant behaviors. Journal of Management, early online. doi: 10.1177/0149206311415420.

  • *Zhao, J., & Chen, L. (2008). Individualism, collectivism, selected personality traits, and psychological contract in employment: A comparative study. Management Research News, 31(4), 289–304.

    Article  Google Scholar 

  • Zhao, H., Wayne, S. J., Glibkowski, B. C., & Bravo, J. (2007). The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psychology, 60(3), 647–680.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Tim Vantilborgh .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Vantilborgh, T., Dries, N., de Vos, A., Bal, P.M. (2015). The Psychological Contracts of Older Employees. In: Bal, P., Kooij, D., Rousseau, D. (eds) Aging Workers and the Employee-Employer Relationship. Springer, Cham. https://doi.org/10.1007/978-3-319-08007-9_7

Download citation

Publish with us

Policies and ethics