Abstract
This paper aims to provide a conceptual layout and design as starting point for an intra-organizational general engagement platform (GEP). Accordingly, we identify concepts and functions that are required or/and that are value generating for the development of a GEP for company-internal co-creation in post-project phases. Furthermore, we discuss pros and cons in terms of a SWOT-analysis. Results may provide a basis for further empirical studies, practical development, or/and future research in this direction.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Mladenow, A., Bauer, C., Strauss, C.: Social crowd integration in new product development. CrowdSourcing communities nourish the open innovation paradigm. Glob. J. Flexible Syst. Manag. 15(1), 77–86 (2014)
Hoyer, W.D., Chandy, R., Dorotic, M., Krafft, M., Singh, S.S.: Consumer cocreation in new product development. J. Serv. Res. 13(3), 283–296 (2010)
Petersen, K.J., Handfield, R.B., Ragatz, G.L.: Supplier integration into new product development: coordinating product, process and supply chain design. J. Oper. Manag. 23(3–4), 371–388 (2005)
Semmann, M., Grotherr, C.: How to empower users for co-creation – conceptualizing an engagement platform for benefits realization. In: 13th International Conference on Wirtschaftsinformatik, St. Gallen, Switzerland, pp. 91–105 (2017)
Archibald, R.D., Di Filippo, I., Di Filippo, D.: The six-phase comprehensive project life cycle model including the project incubation/feasibility phase and the post-project evaluation phase. PM World J. 1(5), 1–40 (2012)
Kezar, A.: Bottom-up/top-down leadership: contradiction or hidden phenomenon. J. High. Educ. 83(5), 725–760 (2012)
Heyden, M.L.M., Fourné, S.P.L., Koene, B.A.S., Werkman, R., Ansari, S.S.: Rethinking ‘top-down’ and ‘bottom-up’ roles of top and middle managers in organizational change: implications for employee support: TM-MM change roles and employee support. J. Manag. Stud. 54(7), 961–985 (2017)
Estellés-Arolas, E., González-Ladrón-de-Guevara, F.: Towards an integrated crowdsourcing definition. J. Inf. Sci. 38(2), 189–200 (2012)
Zuchowski, O., Posegga, O., Schlagwein, D., Fischbach, K.: Internal crowdsourcing: conceptual framework, structured review, and research agenda. J. Inf. Technol. 31(2), 166–184 (2016)
Schlagwein, D., Bjørn-Andersen, N.: Organizational learning with crowdsourcing: the revelatory case of LEGO. J. Assoc. Inf. Syst. (JAIS) 15(11), 754–778 (2014)
Simula, H., Vuori, M.: Benefits and barriers of crowdsourcing in B2B firms: generating ideas with internal and external crowds. Int. J. Innov. Manag. 16(06), 1240011 (2012)
Ward, J., Elvin, R.: A new framework for managing IT-enabled business change. Inf. Syst. J. 9(3), 197–221 (1999)
Böhmann, T., Leimeister, J.M., Möslein, K.: Service systems engineering: a field for future information systems research. Bus. Inf. Syst. Eng. 6(2), 73–79 (2014)
Geels, F.W.: From sectoral systems of innovation to socio-technical systems. Res. Policy 3, 6–7 (2004)
Alter, S.: Metamodel for service analysis and design based on an operational view of service and service systems. Serv. Sci. 4(3), 218–235 (2012)
Sum, J.: Service systems engineering: framework & systems modeling, vol. 1, pp. 1–68. Institute of Technology Management, National Chung Hsing University (2014)
Oertzen, A.-S., Odekerken-Schröder, G., Brax, S.A., Mager, B.: Co-creating services—conceptual clarification, forms and outcomes. J. Serv. Manag. 29(4), 641–679 (2018). https://doi.org/10.1108/JOSM-03-2017-0067
Russo-Spena, T., Mele, C.: “Five Co-s” in innovating: a practice-based view. J. Serv. Manag. 23(4), 527–553 (2012)
Gyrd-Jones, R.I., Kornum, N.: Managing the co-created brand: value and cultural complementarity in online and offline multi-stakeholder ecosystems. J. Bus. Res. 66(9), 1484–1493 (2013)
Tidd, J., Bessant, J.R.: Managing Innovation: Integrating Technological, Market and Organizational Change, 5th edn. Wiley, Chichester (2013)
Chesbrough, H.: Bringing open innovation to services. MIT Sloan Manag. Rev. 52(2), 85–90 (2011)
Verrinder, J.: E.ON and 100% Open Launch Crowdsourcing Project (2012). https://www.research-live.com/article/news/eon-and-100open-launch-crowdsourcing-project/id/4006939
Harwood, R.: E.ON Innovation – and the winners are…, June 2012. (Company Website)
Bell, R.M., Koren, Y.: Lessons from the Netflix prize challenge. SIGKDD Explor. Newsl. 9(2), 75–97 (2007)
Prpic, J., Shukla, P.P., Kietzmann, J.H., McCarthy, I.P.: How to work a crowd: developing crowd capital through crowdsourcing. Bus. Horiz. 58(1), 77–85 (2015)
Zhou, Y., Wilkinson, D., Schreiber, R., Pan, R.: Large-scale parallel collaborative filtering for the Netflix prize. In: Fleischer, R., Xu, J. (eds.) AAIM 2008. LNCS, vol. 5034, pp. 337–348. Springer, Heidelberg (2008). https://doi.org/10.1007/978-3-540-68880-8_32
Mörl, S., Heiss, M., Richter, A.: Siemens: Wissensvernetzung mit TechnoWeb 2.0. In: Enterprise 2.0 Fallstudien-Netzwerk. München/St. Gallen/Koblenz/Frankfurt: Andrea Back, Michael Koch, Petra Schubert, Stefan Smolnik (2011). https://www.e20cases.org/files/fallstudien/e20cases-09-siemens.pdf
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2019 Springer Nature Switzerland AG
About this paper
Cite this paper
Koehler, A., Mladenow, A., Strauss, C. (2019). Collaboration and Co-creation in a General Engagement Platform to Foster Organizational Benefits During a Post-project-phase. In: Luo, Y. (eds) Cooperative Design, Visualization, and Engineering. CDVE 2019. Lecture Notes in Computer Science(), vol 11792. Springer, Cham. https://doi.org/10.1007/978-3-030-30949-7_24
Download citation
DOI: https://doi.org/10.1007/978-3-030-30949-7_24
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-030-30948-0
Online ISBN: 978-3-030-30949-7
eBook Packages: Computer ScienceComputer Science (R0)