Abstract
Effective people management is critical to the success of any organizational change effort. This chapter focuses on how to effectively manage people before, during, and after organizational change in ways that enable successful change outcomes and enhance nonprofit organizational capabilities and performance. We begin with a high-level discussion of the roles people play in successful organizational change, and how to prepare employees for change. Then we consider individual and organizational characteristics that can influence the way employees experience change. These factors include employee attitudes, emotions, personality, motivation, training and development, performance management, and compensation and rewards. Finally, we discuss the importance of creating the conditions needed for successful change management, specifically exploring the role of leadership, organizational culture, and power in effective change management.
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Akingbola, K., Rogers, S.E., Baluch, A. (2019). Employees and Change Management in Nonprofits. In: Change Management in Nonprofit Organizations. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-030-14774-7_4
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