Skip to main content
SpringerLink
Log in

The quality of working life: occupational stress, job-satisfaction and well-being at work

  • Chapter
Work and Health

  • 58 Accesses

Abstract

The quality of working life is a topic that has been discussed in many different guises by a range of experts from a variety of disciplines. Those with an interest in management theory, sociology, industrial relations and organizational behaviour have often debated the ways in which our working lives are structured and the influences upon us at the organizational and societal levels.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  • Beric Wright, H. (1991) Are You Managing Your Health?, The Industrial Society, London.

    Google Scholar 

  • Blaney, P.H. (1985) Stress and depression in adults: a critical review, in Field, T.M., McCabe, P.H. and Schmiedeman, N. (eds) Stress and Coping, Earlbaum, New Jersey.

    Google Scholar 

  • BMA (1992) Stress and the Medical Profession, Chameleon Press, London.

    Google Scholar 

  • Breaugh, J.A. (1981) Predicting absenteeism from prior absenteeism and work attitudes. Journal of Applied Psychology, 66(5), 555–60.

    Article  Google Scholar 

  • Brief, A.P., Sculer, R.S. and Van Self, M.C. (1981) Managing Job Stress, Little, Brown, Boston.

    Google Scholar 

  • Burnard, P. (1991) Coping with Stress in the Health Professions: A Practical Guide, Chapman & Hall, London.

    Google Scholar 

  • Caplan, R.D., Cobb, S., and French, J.R.P. (1975) Job Demands and Workers Health, US Government Printing Office, US Department of Health, Education and Welfare, Washington DC.

    Google Scholar 

  • Carver, C.S., Schier, M.F., and Weintraub, J.K. (1989) Assessing coping strategies: a theoretical based approach. Journal of Personal and Social Psychology, 56(2), 267–83.

    Article  CAS  Google Scholar 

  • Chan, K.B. (1977) Individual differences in reactions to stress and their personality and situational determinants. Social Science and Medicine, 11, 89–103.

    Article  PubMed  CAS  Google Scholar 

  • Cobb, S. and Kasl, S.V. (1977) Termination — the consequences of job loss, HEW Publication, Cincinnati, pp. 77–224.

    Google Scholar 

  • Conrad, P. (1987) Who comes to work-site Wellness programmes? A preliminary review. Journal of Occupational Medicine, 29(4), 317–20.

    PubMed  CAS  Google Scholar 

  • Cooper, C.L. (1986) Job distress: recent research and the emerging role of the clinical occupational psychologist. Bulletin of British Psychological Society, 39, 325–31.

    Google Scholar 

  • Cooper, C.L. (1988) Stress in the workplace: recent research evidence, in Pettigrew, A.M. (ed.) Companies and the Management, Blackwell, Oxford.

    Google Scholar 

  • Cooper, C.L. and Marshall, J.C. (1978) Understanding Executive Stress, Macmillan, London.

    Google Scholar 

  • Cooper, C.L. and Smith, M. (1986) Job Stress and Blue Collar Work, John Wiley, Chichester.

    Google Scholar 

  • Cox, T.C. (1978) Stress, Macmillan, London.

    Google Scholar 

  • Dooley, D., Rook, R., and Catalamo, R.C. (1987) Job and non-job Stressors and their moderators. Journal of Occupational Psychology, 60, 115–32.

    Article  Google Scholar 

  • Elliott, G.R. and Eidorfer, C. (eds) (1982) Stress and Human Health: Analysis and Implications of Research, Springer, New York.

    Google Scholar 

  • Elliott-Binns, C., Bingham, L. and Peile, E. (eds) (1992) Managing Stress in the Primary Care Team, Blackwell Scientific Publications, Oxford.

    Google Scholar 

  • Firth, H. (1984) Measures of Staff Support and Adaptation to Work in Long Stay Care. Annual Progress Report, Praedhoe Hospital, Northumberland Health Authority.

    Google Scholar 

  • Firth, J.A. (1985) Personal meanings of occupational stress: cases from the clinic. Journal of Occupational Psychology, 58, 139–42.

    Article  Google Scholar 

  • Freudenberger, H.J. (1984) Staff burn-out. Journal of Social Issues, 30, 159–65.

    Article  Google Scholar 

  • Friedman, M. and Rosenman, R.H. (1959) Association of specific overt behaviour patterns with blood and cardio-vascular findings. Journal of the American Medical Association, 169, 1286–96.

    Article  PubMed  CAS  Google Scholar 

  • Gough, H.G. and Heillbron, A.B. (1965) Adjective Check List Manual, Consulting Psychologists Press, Palo Alto.

    Google Scholar 

  • Hall, D.T. and Hall, F.S. (1980) Stress and the two career couple, in Cooper, C.L. and Payne, R. (eds) Current Concerns in Occupational Stress, Wiley, New York.

    Google Scholar 

  • Handy, J.A. (1988) Theoretical and methodological problems within occupational stress and burnout research. Human Relations, 41(5), 351–69.

    Article  Google Scholar 

  • Harvey, P. (1988) Health Psychology, Longman, Harlow.

    Google Scholar 

  • Haynes, S.G., Feinlieb, M. and Eaker, E.D. (1981) Type A behaviour and the ten year incidence of coronary heart disease in the Framingham Heart Study, in Rosenman, R.H. (ed.) Psychosomatic Risk Factors and Coronary Heart Disease: Indication for Specific Preventative Therapy, Hans Huber, Berne.

    Google Scholar 

  • Heron, J. (1977) Catharsis in Human Development, Human Potential Research Project, University of Surrey, Guildford.

    Google Scholar 

  • Herzberg, F. (1966) Work and the Nature of Man, World Publishing Company, Cleveland, Ohio.

    Google Scholar 

  • Hingley, P., Cooper, C.L. and Harris, P. (1986) Stress in Nurse Managers, King’s Fund Centre, London.

    Google Scholar 

  • Hobfall, S. (1989) The Ecology of Stress, Hemisphere, New York.

    Google Scholar 

  • Ivancevich, J.M. and Matteson, M.T. (1980) Stress at Work, Scott Foresman, Glenview, Illinois.

    Google Scholar 

  • Jahoda, M. (1958) Current Concepts of Mental Health, Basic Books, London.

    Book  Google Scholar 

  • James, D.M. (1983) Noise, in Hockey, R. (ed.) Stress and Fatigue in Human Performance, John Wiley, Chichester.

    Google Scholar 

  • James, W. (1890) The Principles of Psychology, Holt, New York.

    Book  Google Scholar 

  • Jenkins, R. (1992) The prevalence, causes and consequences of mental ill health at work, in Jenkins, R. and Coney, N., Prevention of Mental III Health at Work, HMSO, London.

    Google Scholar 

  • Johnston, D.W., Cook, D.G., and Shaper, A.G. (1987) Type A behaviour and ischaemic heart disease in middle-aged British men, paper presented at the Society of Behaviourial Medicine, Washington.

    Google Scholar 

  • Kahn, R.L. (1964) Role Stress: Studies in Role Conflict and Ambiguity, John Wiley, New York.

    Google Scholar 

  • Karasek, R.A. (1979) Job demands, job decision latitude and mental strain: implications for job redesign. Administrative Science Quarterly, 24, 285–306.

    Article  Google Scholar 

  • Kasl, S. and Cooper, C.L. (1987) Stress and Health Issues in Research Methodology, John Wiley, New York.

    Google Scholar 

  • Kornhauser, A.W. (1965) Mental Health of the Industrial Worker: A Detroit Study, Wiley, New York.

    Google Scholar 

  • Landsbergis, P.A. (1988) Occupational stress among health care workers: a test of the job demands-control model. Journal of Organisational Behaviour, 9, 217–39.

    Article  Google Scholar 

  • McGrath, J.E. (1976) Stress and behaviour in organisations, in Dunnette, M.D. (ed.) Handbook of Industrial and Organisational Psychology, John Wiley, New York.

    Google Scholar 

  • McLean, A.A. (1980) Work Stress, Addison-Wiley, Reading, Massachusetts.

    Google Scholar 

  • Margolis, B., Kroes, W. and Quinn, R. (1974) Job stress an unlisted ‘occupational’ hazard. Journal of Occupational Medicine, 1(16), 659–61.

    Google Scholar 

  • Maslach, C. (1982a) Understanding burnout: definitional issues in analysing a complex phenomenon, in Paine, W.S. (ed.) Job Stress and Burnout: Research Theory and Intervention Perspectives, Sage, Beverly Hills.

    Google Scholar 

  • Maslach, C. (1982b) Burnout — The Cost of Coping, Prentice Hall, Hemel Hempstead.

    Google Scholar 

  • Mavtocchio, J.J. and O’Leary, A.M. (1989) Sex differences in occupational stress: a meta-analytic review. Journal of American Psychology, 74, 495–501.

    Google Scholar 

  • Miles, R.H. and Perrault, W.D. (1976) Organisational role conflicts: job antecendants and consequences. Organisational Behaviour and Human Performance, 17, 19–44.

    Article  Google Scholar 

  • Miner, J.B. and Brewer, J.F. (1976) Management of ineffective performance, in Dunnette, M.D. (ed.) Handbook of Industrial and Organisational Psychology, Rand McNally, Chicago.

    Google Scholar 

  • Newton, T.J. (1989) Occupational stress and coping with stress: a critique. Human Relations, 42(5), 441–61.

    Article  Google Scholar 

  • Osipow, S.H., Doty, R.E., and Spokame, A.R. (1985) Occupational stress, strain and coping across the life span. Journal of Vocational Behaviour, 27(1), 98–108.

    Article  Google Scholar 

  • Paffenbarger, R.S., Wolf, P.A. and Notkin, J. (1966) Chronic disease in former college students. American Journal of Epidemiology, 83, 314–28.

    PubMed  Google Scholar 

  • Parlmore, E. (1969) Predicting longevity: a follow-up controlling for age. The Gerontologist, 9, 247–50.

    Article  Google Scholar 

  • Payne, R. (1988) Individual differences in the study of occupational stress, in Cooper, C.L. and Payne, R. (eds) Causes, Coping and Consequences of Stress at Work, John Wiley, Chichester.

    Google Scholar 

  • Perrewe, P.L. and Ganster, P.C. (1989) The impact of job demands and behaviourial control on experienced job stress. Journal of Occupational Behaviour, 10, 213–29.

    Article  Google Scholar 

  • Quick, J.C. and Quick, J.D. (1984) Organisational Stress and Preventive Management, Mcgraw Hill, New York.

    Google Scholar 

  • Quinn, R.P. and Staines, G.L. (1979) The 1977 Quality of Employment Survey, Institute for Social Research, Ann Arbor.

    Google Scholar 

  • Reich, S. and Geller, A. (1976a) Self image of nurses. Psychological Report, October, 401-2.

    Google Scholar 

  • Reich, S. and Geller, A. (1976b) Self image of social workers. Psychological Report, October, 657-8.

    Google Scholar 

  • Roos, P.E. and Cohen, L.H. (1987) Social roles and social support as moderators of life stress and adjustment. Journal of Personal and Social Psychology, 52, 576–85.

    Article  CAS  Google Scholar 

  • Rutenfranz, J., Colquhoun, W., Knauth, P. and Ghata, J. (1974) Biomedical and psychosocial aspects of shift work. Scandinavian Journal of Work Environment and Health, 3, 165–82.

    Article  Google Scholar 

  • Selye, H. (1976) The Stress of Life, McGraw Hill, New York.

    Google Scholar 

  • Singer, G. (1985) New approaches to social factors in shiftwork, in Wallace, M. (ed.) Shiftwork and Health, Brain Behaviour Research Institute, Bundora, Australia.

    Google Scholar 

  • Smith, M.J., Cohen, R.G., Stammerjohn, L.W. and Happ, A. (1981) An investigation of health complaints and job stress in video display operations. Human Factors, 23, 389–400.

    Google Scholar 

  • Smith, M.J., Colligan, M.J., and Tasto, D.L. (1982) Health and safety consequences of shift work in the food processing industry. Ergonomics, 25, 133–44.

    Article  PubMed  CAS  Google Scholar 

  • Steers, R.M. and Rhodes, S.R. (1978) Major influences on employee attendance: a process model. Journal of Applied Psychology, 63, 391–407.

    Article  Google Scholar 

  • Super, D.E., Stariskevsky, R., Matlin, N. and Jordaan, J.P. (1963) Career Development: Self Concept Theory, College Entrance Examinations Board, New York.

    Google Scholar 

  • Sutherland, V.J. (1990) Managing stress at the worksite, in Bennett, P., Weinman, J. and Spurgeon, P. (eds) Current Developments in Health Psychology, Harwood Academic Press, London.

    Google Scholar 

  • Sutherland, V.J. and Cooper, C.L. (1986) Man and Accidents Offshore: The Costs of Stress Among Workers on Oil and Gas Rigs, Lloyd’s List/Detsman (International) NV, London.

    Google Scholar 

  • Sutherland, V.J. and Cooper, C.L. (1988) Sources of work stress, in Hurrell, J.J. Jr., Murphy, L.R., Sauter, S.L. and Cooper, C.L. (eds) Occupational Stress: Issues and Developments in Research, Taylor & Francis, London.

    Google Scholar 

  • Sutherland, V.J. and Cooper, C.L. (1992) Job stress, satisfaction and mental health among general practitioners before and after the introduction of new contracts. British Medical Journal, 304, 1545–8.

    Article  PubMed  CAS  Google Scholar 

  • Thomas, C.B. and Duszynski, K.R. (1974) Closeness to parents and the family constellation in a prospective study of five disease states: suicide, mental illness, malignant tumour, hypertension and coronary heart disease. John Hopkins Medical Journal, 134, 251–70.

    CAS  Google Scholar 

  • Waldgrave, W. (1992) Introduction in Jenkins, R. and Coney, N., Prevention of Mental Ill Health at Work, HMSO, London.

    Google Scholar 

  • Warr, P. and Wall, T. (1975) Work and Well-being, Penguin Books, Harmondsworth.

    Google Scholar 

  • World Health Organisation (1986) Constitution of the World Health Organisation, in Basic Documents — 36th edition.

    Google Scholar 

Download references

Authors
  1. Peter Spurgeon
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Fred Barwell
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. West Midlands Regional Health Authority, UK

    Margaret Bamford (Director of Nursing Services (Acting) (Director of Nursing Services (Acting)

Rights and permissions

Reprints and permissions

Copyright information

© 1995 Springer Science+Business Media Dordrecht

About this chapter

Cite this chapter

Spurgeon, P., Barwell, F. (1995). The quality of working life: occupational stress, job-satisfaction and well-being at work. In: Bamford, M. (eds) Work and Health. Springer, Boston, MA. https://doi.org/10.1007/978-1-4899-4423-8_5

Download citation

  • DOI: https://doi.org/10.1007/978-1-4899-4423-8_5

  • Publisher Name: Springer, Boston, MA

  • Print ISBN: 978-0-412-48430-8

  • Online ISBN: 978-1-4899-4423-8

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics

Search

Navigation