Improving the Quality of Services

Abstract

Evaluation is important both for your clinical medical work and your community health work. One of your goals is to provide health services to all who need them in your catchment population. The material in the previous units has taught you some ways of planning, organizing and evaluating services to meet this goal. A second goal, also very important, is to provide services of the highest possible quality. It will not do much good to carefully plan and organize a measles immunization programme to reach 90% of the population if you do not also take time to teach your staff the proper way to give the vaccine and supervise them to be sure it is given correctly. This unit is about improving the quality of health services for your catchment population.